The purpose of an investigation is to gather information about your complaint.

The Commissioner cannot reveal information about the complaint to the media or any person, other than parties to the complaint or those required to provide evidence about the complaint.Ĭomplaints are more likely to be resolved easily and satisfactorily if the complaint is kept confidential. The Commissioner and staff are required by the Act to protect the confidentiality of all complaints. The onus is placed upon the respondent if they rely on an exception in the Act and they must show that the exception applies in the particular circumstances of the complaint. Under the Act the person who makes the complaint must establish their case is supported by evidence and is arguable. If a complaint is accepted the Commissioner will delegate responsibility to a conciliation officer to attempt to investigate and resolve the complaint however sometimes a conciliation conference is not possible or required.Ĭonciliation officers do not take sides in complaints, advocate for or represent either the complainant or the respondent. You should include copies of any documents to support your complaint. Making a complaintĪll complaints must be in writing, however you can get someone to help you prepare a complaint if you are not able to do so yourself.Ī complaint must be provided in writing to the Commission in hard copy, submitted online, or in a letter or statement that provides information about the alleged discrimination. In some circumstances the Equal Opportunity Commissioner may decide there is good reason, or good cause, to include incidents that occurred more than 12 months before the complaint is lodged. The incident or incidents included in the complaint must have occurred within the 12 months previous to the date the complaint was lodged. The complaint should be lodged by the individual who experienced the alleged discrimination. Facilities, fleet and equipment managementĪ complaint is alleged unlawful discrimination, which has occurred in Western Australia, on a ground and in an area covered by the Act.Building, utilities and essential services.

Equal employment opportunity act 1984