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The messaging assistant will provide you with three options: chat with an associate, request a phone call back or return to the customer service hub to view the frequently solved problems. If you’re looking to speak to a person at Amazon, try typing “Talk to a representative” into the live chat system.

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Spending too much online?: How to cancel Amazon prime How to contact Wayfair: Easily get in touch with customer service line This number operates 24/7.Īmazon’s customer service email address is but as Insider reports, the e-commerce company prefers to handle support via live chat or phone.Īmazon operates a customer service Twitter account under the handle The account tweets answers to questions in 12 languages. This will open a new window, where you can chat with an automated messenger bot.Ĭontact an Amazon representative by calling 1-88. When you select “something else” on the customer service help page, the “I need more help” option will lead you to Amazon’s live chat. How to contact AmazonĪmazon’s customer service page includes options for most customers’ needs, including questions about deliveries, login and security, subscriptions, payments, accessibility and even a section for “something else.” Clicking on “something else” leads to another multi-option menu where additional answers may be found.Īmazon’s customer service center also hosts a “help library” where users can type their questions for better luck on specific inquiries.

Here you can find out how to contact Amazon and choose the method of your preference. Whatever your inquiry, Amazon has several options for getting in contact with its customer service desk. Maybe you need help changing the address your package is shipping to or there is a problem with your account. Maybe your package didn’t arrive or you're regretting that Black Friday purchase. Though Amazon is known for efficiency and speed, there may be a few snags along the way like with any online delivery service.

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